Refund policy

 

We are committed to providing our customers with the highest quality items and outstanding customer service. We understand that sometimes returns are necessary, and we want to make the process as easy as possible for you. Please review our luxury refund policy below:

1. Returns: We accept returns of all products that are damaged or faulty within 7 days of the purchase date. To initiate a return, please contact our customer service team to obtain a return authorisation number.

                                         CONTACT@BACLUBHOUSE.COM

2. Condition: All luxury products must be returned in their original, unused, and undamaged condition, with all tags, packaging, and accessories included. Products that have been used, altered, or damaged will not be accepted for return.

3.Refunds: Refunds for luxury products will be issued in the original form of payment within 7 days of receiving the returned product. Please note that we reserve the right to inspect the product before issuing a refund.

4. Shipping: Customers are responsible for the cost of shipping the product back to us for returns or exchanges. However, we will cover the cost of shipping for defective or damaged products.

We are committed to ensuring that you are completely satisfied with your luxury purchase. If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer service team.